Last Updated: 11/10/2021
Privacy Policy
Table of Contents
1. Information Collection
2. Information Usage
3. Information Disclosure
4. Children’s Privacy
5. Social Sharing Features
6. Links to Third Party Sites
7. Advertising and Analytics Services Provided by Others
8. Transfer of Information to the U.S. and Other Countries
9. Your Choices
10. Right to Deletion
11. Contact Us
Last Updated: 11/10/2021
This Privacy Policy explains how Atlantis Delivery LLC, (AtlantisFreshDelivery,
“Atlantis Delivery”, “we,” “us,” or “our”) collects, uses, and discloses information about
you when you access or use our websites, located at (the “Site” or “Sites”), mobile application(s)
(“Apps”), and other online products and services that link to this Privacy Policy
(collectively, the “Services”), shop in our stores, contact our customer service team,
engage with us on social media, or otherwise interact with us. This Privacy Policy
does not apply to any other data gathered or used by Atlantis Delivery including
data collected through websites that do not link to this Privacy Policy.
We reserve the right, at our discretion, to change, modify, add, or remove portions of
this Privacy Policy at any time. If we make changes, we will notify you by revising the
date at the top of the policy and, in some cases (for example if we plan to use your
information in a way that materially differs from this Privacy Policy), we may provide
you with additional notice (such as adding a statement to our website homepage or
sending you a notification). We encourage you to review the Privacy Policy whenever
you access the Services or otherwise interact with us to stay informed about our
information practices and the choices available to you. Your continued use of the
Services following the posting of any changes to this policy means you accept such
1. Information Collection:
When you use the Services or visit our stores, we collect the following types of
information from and about you. Some of this information may be considered
“Personal Information,” meaning it reasonably identifies you or your device or it is
reasonably associated with you. Personal information does not include transactional
data related to purchases at Atlantis Fresh Market stores, unless we combine such
transaction data with your Personal Information, which we may do. We also collect,
use, and disclose aggregated or deidentified data that does not identify you or your
Information You Provide to Us:
When you open an account with us through the Services or provide us with
information directly during an in-store visit (“Account”), we may ask you to provide
us with Identifiers such as your name, telephone number, email address, physical
address, birth date, and any other information you may provide. We may also collect
Identifiers when you participate in any interactive features of the Services (like send
a message through the Services), fill out a form, participate in a contest or
promotion, make a purchase, apply for a job, communicate with us via third party
social media sites, request customer support, or otherwise communicate with us.
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We may collect Demographic Information through when you submit information
such as age and gender, as well as interests if you register for an Account.
We may collect Commercial Information such as your purchase history, including
records of products you have purchased, returned or are considering purchasing
from us.
We may collect Professional or Employment-related and Education Information
when you submit an application, resume or C.V. to process your application for a
position, we may also obtain information about you from outside sources. Where you
submit information on behalf of another person, you confirm that you have made
that person aware of how we may collect, use and disclose their information, the
reason you have provided it, how they can contact us, the terms of this Privacy Policy
and that they have consented to such collection, use and disclosure.
We may collect Payment Information when you submit credit card or other
payment or billing information in connection with the purchase or a good or service.
Finally, we may collect Other Content and Information you Share through the
Services or Program when you submit information or content, such as by
commenting on a blog or participating in online forums or communities, or when
you otherwise interact with us.
Information Collected Automatically Through the Services and Visits to Our
When you access or use our Services or transact business with us, we automatically
collect information about you, including:
Identifiers, such as your IP address, Internet service provider (ISP), mobile advertising
ID, media access control (MAC) address, the type of mobile device you use, the
temporary or persistent unique device identifiers (sometimes called UDID), and
identifiers associated with browser cookies, web beacons and similar technologies
we deploy on our Services;
Internet or Other Electronic Network Activity Information: We may collect
information about the devices and computers you use to access our Services such as
browser type, language, operating system, the referring web page, pages visited,
and hyperlinks clicked. When you visit our Services, we collect usage information
sent to us by your computer, mobile, or other access device that tells us how you are
using the Services and other information about your internet activity (“usage
Commercial Information such as your purchase history, including records of
products you have purchased, returned or are considering purchasing from us,
including information collected through the Apps, such as transactional information,
Last Updated: 11/10/2021
when you make a purchase or return, we collect information about the transaction,
such as product details, purchase price, and date and location of the transaction.
Geolocation Information. We may derive the approximate location of your device
from your IP address. In accordance with your device permissions, we may also
collect information about the precise location of your device, such as when you
search for a store. We may combine this information with other location-based
information, such as your IP address and billing or postal code, for example, to give
you information about stores near you and to provide you with other services. You
have the ability to stop the collection of precise location information at any time (see
“Your Choices” below for details).
Information Collected From Other Sources:
We may also obtain information about you from other sources. For example, we may
collect information about you from third parties, including but not limited to identity
verification services, credit bureaus, mailing list providers, and publicly available
sources. We may also obtain information about you from other sources, including
but not limited to joint marketing partners, social media platforms, people with
whom you are friends or otherwise connected to on social media platforms, and
other third parties. For example, if you connect your social media account to your
Account, or create or log into your Account through a social media site, certain
information from your social media account will be shared with us, which may
include information that is part of your profile or your friends’ profiles. In addition, we
may supplement the information that you provide us and/or the information we
collect from you with demographic, social, and other information about you that we
receive from other sources. Once we combine information from other sources with
your information collected pursuant to this policy, we apply this policy to the
combined information as long as it is combined.
Information Collected by Cookies and Other Tracking Technology:
We (and our third-party partners and service providers) use different technologies to
collect information, including cookies and web beacons. Cookies are small data files
stored on your hard drive or in device memory that help us improve our Services and
your experience, see which areas and features of our Services are popular, and count
visits. Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images
that may be used in our Services or emails and help deliver cookies, count visits, and
understand usage and campaign effectiveness. For more information about cookies
and how to disable them, see Your Choices below.
2. Information Usage:
Last Updated: 11/10/2021
Atlantis Delivery uses the information we collect about you for a variety of business
and commercial purposes, including to:
provide, maintain, and improve the Services or the Program;
send you technical notices, updates, security alerts, and support and administrative
respond to your comments, questions, and requests, and to provide customer
communicate with you about products, services, offers, promotions, rewards, and
events offered by Atlantis Delivery and others, and provide news and information we
think will be of interest to you;
monitor and analyze trends, usage and activities in connection with our Services and
the Program;
detect, investigate and prevent fraudulent transactions and other illegal activities
and protect the rights and property of Atlantis Delivery; facilitate contests,
sweepstakes and promotions and process and deliver entries and rewards; link or
combine with information we get from our Services and the Program, and from
others to help understand your needs and provide you with better service; maintain
appropriate records for internal administrative purposes; and carry out any other
purpose described to you at the time the information was collected or permitted by
3. Information Disclosure:
We may share information about you, including Personal Information, as follows or
as otherwise described in this Privacy Policy.
We may share the information we collect about you between and among Atlantis
Delivery and our current and future parents, affiliates, subsidiaries, and other
companies under common control and ownership.
With Service Providers. We may disclose your information to vendors, consultants
and other service providers under contract who help with our business operations
(such as fraud investigations, bill collection, payment processing, web hosting and
operations of our Apps, product fulfillment, shipment, recruitment, employment,
research, IT, to process opt-out requests, to assist us in responding to consumer
requests for access, deletion, or correction of information, direct mail and email
distribution, site analytics and operations or legal and compliance services).
With Data Analytics and Aggregation Vendors. We may share aggregated
information that does not include your Personal Information, and we may otherwise
disclose non-identifying information such as general (non-specific) geographic
location, device/browser technology, onsite behavior, population data, user
Last Updated: 11/10/2021
segmentation, survey results, and log data, with third parties for data analysis,
demographic profiling, and other purposes. Any aggregated information shared in
this manner will not contain your Personal Information.
With other users of the Services. If you post information or content, such as by
posting photos, commenting on a blog, or participating in online forums or
communities, or when you interact with the Services through social media sites,
plug-ins or other applications, depending upon your privacy settings, this
information may become public on the Internet. We cannot prevent further use of
this information. You can control what data you share through privacy settings
available on some social media sites. Please refer to those third-party sites’ privacy
policies and terms of use to learn more about their privacy practices, which we do
not control.
With Legal and Law Enforcement. We may share information collected about you
with law enforcement, governmental agencies, or authorized third parties, in
response to a verified request relating to a criminal investigation or alleged illegal
activity or any other activity that may expose us, you, or any other Atlantis user to
legal liability or if we believe disclosure is in accordance with, or required by, any
applicable law or legal process, including lawful requests by public authorities to
meet national security or law enforcement requirements;
In Connection with a Change of Control. We may transfer or disclose your
information in connection with, or during negotiations of, any merger, sale of
company assets, financing or acquisition of all or a portion of our business by
another company.
With your Consent. We may share your information with your consent or at your
specific direction.
4. Children’s Privacy:
Our Services are intended for general audiences and are not intended for individuals
under the age of 16. We do not knowingly collect Personal Information from our
Services from users in this age group.
5. Social Sharing Features:
The Services may offer social sharing features and other integrated tools (such as the
Facebook “Like” button), which let you share actions you take on our Services with
other media, and vice versa. Your use of such features enables the sharing of
information with your friends or the public, depending on the settings you establish
Last Updated: 11/10/2021
with the entity that provides the social sharing feature. For more information about
the purpose and scope of data collection and processing in connection with social
sharing features, please visit the privacy policies of the entities that provide these
6. Links to Third Party Sites:
Our Services may contain links to other web sites, including our affiliated or co-
branded web sites. Other web sites may also reference or link to our Services. These
other web sites are not controlled by Atlantis Delivery. We encourage our users to be
aware when they leave our Services to read the privacy policies of each and every
web site that collects personally identifiable information. We do not endorse, screen
or approve, and are not responsible for the privacy practices or content of such other
web sites or mobile applications. Visiting these other web sites is at your own risk.
7. Advertising and Analytics Services Provided by Others:
We may allow others to provide analytics services and serve advertisements on our
behalf across the web and in the Apps. These entities may use cookies, web beacons,
device identifiers and other technologies to collect information about your use of the
Services and other websites and applications, including your IP address, web
browser, mobile network information, pages viewed, time spent on pages or in apps,
links clicked, and conversion information. This information may be used by Atlantis
Delivery and others to, among other things, analyze and track data, determine the
popularity of certain content, deliver advertising and content targeted to your
interests on our Services and other websites, and better understand your online
activity. For more information about interest-based ads, or to opt out of having your
web browsing information used for behavioral advertising purposes, please visit Your device may also include a feature (“Limit Ad
Tracking” on iOS or “Opt Out of Interest-Based Ads” or “Opt Out of Ads
Personalization” on Android) that allows you to opt out of having certain information
collected through apps used for behavioral advertising purposes.
8. Transfer of Information to the U.S. and Other Countries:
Atlantis Delivery is based in the United States and we process and store information
in the U.S. and other countries. Therefore, we and our service providers may transfer
your information to, or store or access it in, jurisdictions that may not provide
equivalent levels of data protection as your home jurisdiction.
Last Updated: 11/10/2021
Account Information:
You may update and correct certain Account information you provide to us at any
time by logging into your account. If you wish to delete or deactivate your account,
please follow the instructions on the app, but note that we may retain certain
information as required by law or for legitimate business purposes. We may also
retain cached or archived copies of information about you for a certain period of
Location Information:
When you first launch any of the Apps that collect precise location information, you
will be asked to consent to the Application’s collection of this information. If you
initially consent to our collection of this location information, you can subsequently
stop the collection of this information at any time by changing the preferences on
your mobile device. If you do so, our Application, or certain features thereof, may no
longer function properly. You may also stop our collection of this location
information by following the standard uninstall process to remove all of our
Applications from your device.
Most web browsers are set to accept cookies by default. If you prefer, you can usually
choose to set your browser to remove or reject browser cookies. Please note that if
you choose to remove or reject cookies, this could affect the availability and
functionality of our Services.
Communications with Atlantis Delivery:
We want to communicate with you in ways you want to hear from us. Examples
include email, text messages, and newsletters, which may contain special offers and
new product announcements.
To the extent that you are receiving marketing communications from the Services
you may unsubscribe or opt-out of future communications as follows:
If you no longer wish to receive emails you may click on the hyperlink titled
“Unsubscribe” at the bottom of any marketing related email sent to you by Atlantis
Delivery, and then follow the directions to unsubscribe from email, or you can modify
your preferences in your Account settings located in the Apps. Please note that if
you opt out of receiving promotional communications from us, we may still send you
transactional communications, including emails about your account or purchases.
Mobile Push Notifications/Alerts:
With your consent, we may send promotional and non-promotional push
notifications or alerts to your mobile device. You can deactivate these messages at
any time by changing the notification settings on your mobile device. By
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downloading and using our Apps, you may also receive promotional messages,
offers, news and information about Atlantis Delivery or our business partners within
the Apps themselves. These “in app” messages are part of our Apps’ functionality
and cannot be turned off. If you do not want to receive “in app” messages, offers,
news and information, do not download or use our Apps.
10. Right to Deletion
You have the right to request that we delete any Personal Information we have
collected from you or maintain about you. We may save Personal Information when
permitted by applicable law including, without limitation, when the information is
needed for a legal purpose. To request deletion, please send an email to with the subject, Request for Deletion, and in the body
of the email please provide your full registration details including, but not limited to,
full name, email, and phone number that was used to register.
11. Contact Us:
If you have any questions, comments or concerns about our Privacy Policy, you may
email us at or call 1-888-204-1420. Please do not
email any confidential, sensitive or personal information to this email.
Additionally, if you have any questions, comments or concerns about our Privacy
Policy feel free to send correspondence to the following address:
Atlantis Delivery LLC
Atlantis Fresh Delivery
555 S Columbus Ave.
Suite 201
Mt. Vernon, NY 10550